Can't find Minecraft download from Google Play store

Comments

14 comments

  • CarrieD

    Hi Martin van der Harst - this could be due to a couple of things.

    • Make sure to search on the full name:  "Minecraft Education Edition".  The app doesn't show up if you only search on Minecraft
    • If you are on a managed Chromebook, make sure your IT Admin has whitelisted the Minecraft: Education Edition app for your organization.

    Check out the Getting started with Minecraft: Education Edition on the Chromebook and FAQ Minecraft: Education Edition Chromebook Beta (version 1.14) articles for more info.

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  • Nate Simons

    Didn't realize I could post here instead of the feedback forum. The URL whitelisting part is not very well explained anywhere. Where does that whitelisting take place?

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  • CarrieD

    The info is in the Google guide:  https://support.google.com/chrome/a/answer/7131624

    Take a look at the section called "Install Android apps on Chrome devices".   So besides the Beta being great for testing the app, we are testing out our documentation too!  We are relying on the Google documentation to provide the details for setup and deployment.  Let us know if our guide could be more helpful in getting you to this information.

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  • CarrieD

    Also realized you may be asking about the URL whitelisting, and not app whitelisting.  The URL whitelisting is something an IT Admin would do on a school network, to ensure none of the URLs needed for Minecraft: Education Edition to access services are blocked.

    If you are connecting from a home network, you will most likely not need to whitelist URLs.

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  • Nate Simons

    Thanks for the info Carrie. I am the admin and on my home network. I've got the Play store installed my device and test student device and it's not showing up. The directions on the FAQ say that if the app isn't showing up that the URL's need to be whitelisted. But I shouldn't have to do that at home. 

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  • CarrieD

    Nate, are the devices managed, and do you have access to the Google Admin console for your organization?

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  • Nate Simons

    Devices managed and I do have access to the admin console.

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  • Marty Sharpe

    Having the same issue for our district.  I can find the Minecraft: Education Edition through the web-based store at https://play.google.com/store/apps/details?id=com.mojang.minecraftedu, but it is not showing within our GSuite Apps & extensions page.  

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  • CarrieD

    Thanks for your patience and reports - we are looking into it.

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  • Nic Finelli

    Carrie,

    If you need help testing it out on a G Suite EDU domain, I would be glad to try things for you.  I am a Minecraft Global Mentor, Trainer, and work with several partners to teach Minecraft.  I have full access to a G Suite EDU domain. 

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  • CarrieD

    Thanks Nic Finelli!  I'll definitely reach out if we need help validating.  

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  • Martin van der Harst

    When I use Marty Sharpe's link I get the notification:
    "your administrator has not given you access to this application"

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  • Martin van der Harst

    Already did, but then I get the error when trying to download

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  • CarrieD

    Hi all!  Thanks so much for all the feedback today.  We've reached out to Google to dig into the issues you've reported and will update our main feedback thread when we hear back:  https://minecrafteducation.zendesk.com/hc/en-us/community/posts/360070672252-Minecraft-Education-Chromebook-Beta-Version-1-14-Mega-feedback-thread 

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