• Jason Sanger

    I had this problem. It turns out that there were 2 different versions of Minecraft Education installed.

    Our system had installed a version (with a green background to the icon) and then some students had gone to the Minecraft education website and downloaded another version (Blue background).
    After removing the second version that the students had installed, it all worked fine.

    On a PC, look under settings -> Apps then search for 'Minecraft'. We had 2 versions show up. They seemed to conflict with the login.
    I hope this helps.

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  • Kyle M

    Jason Sanger,

    Yes this is the correct answer. Thanks for jumping in, we appreciate it!

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