Connection issues online

Comments

5 comments

  • CarrieD

    Hi, there are a few steps that we are seeing allow for successful connections.  

    1) Is the port open for the correct device where you are hosting Minecraft: Education Edition?  Launch the game, host a session and note the IP address.  Make sure the port has been opened for the device with this IP address on your network.

    2) The port needs to be open for both TCP and UDP traffic.

    3) Go to www.myip.com and note the IP address on this page - this is the IP address of your router.  Share this IP address with students and have them join by IP address.

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  • Muhammad Anas Shaukat

    Yes I have just tried that, and it still doesn’t work. I don’t know what to do.

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  • Kyle M

    Hello Muhammad Anas Shaukat have you tried contacting your ISP?

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  • Muhammad Anas Shaukat

    Yes they say everything is fine.

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  • Brooklynn Dzik

    I'm having the same problem. Other teachers in my division can use multiplayer successfully but I cannot. 

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