Multiplayer Troubleshooting

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25 comments

  • m21927

    Здравствуйте!
    Сегодня не получилось студентам подключиться к преподавателю... Всё сделали правильно, ещё раз перепроверил всё как вы писали, как написано в инструкциях. Но никто не смог... 
    Открытый мир дети видят, но после попытки подключиться вылетает ошибка подключения... В чём могут быть ещё проблемы, как можно их устранить?

     

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  • CarrieD

    Hello! Today, students failed to connect to the teacher ... They did everything right, once again double-checked everything as you wrote, as it is written in the instructions. But no one could ... Children see the open world, but after trying to connect, a connection error flies ... What else could be the problem, how can I fix it?

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  • CarrieD

    Hi - we've seen the most success in connecting from different networks if the host is able to open port 19132.  Take a look at this guide:  https://portforward.com/minecraft/ to understand how to open a port.

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  • Daniela Senfter

    Hi!

    I opened the port in the Windows Firewall and on my router for port 19132( both tcp und udp). But it still doesn't work, if I check the port, the error message is: "the port is not open or not reachable."

    How can I fix it? Is it a problem in general or is it a problem just on my computer?

    Thx!

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  • Phillip Rustamov

    Hello Carrie, can I run Minecraft Education from Azure? I am having the same issue as Daniela now.

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  • Evgenii Permiakov

    I've been hosting a distant MEE server from MacBook for students for a while now. I had the same problem as you - some students would connect, others would not. In my case, the reason why some students couldn't connect was that they would launch MEE, enter a different world e.g. single player game, etc. then quit the world and try to connect to your sever. What they should do instead is to launch MEE, and join your server without starting / joining / creating any other world before. In other words, your server has to be the first world they connect after they launch the game. Also, in case students lose connection after being in a world, always instruct them to quit MEE and launch it again - my students couldn't reconnect without relaunching MEE. Let me know if this helps.

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  • CarrieD

    Thanks Evgenii Permiakov - this is correct!  There is a known issue that you've described very well related to joining, leaving and then attempting to join another world.  This should be fixed in our next release.

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  • CarrieD

    Phillip Rustamov and Daniela Senfter we are exploring short and long term solutions to allow multiplayer across networks and hope to have some recommendations over the next few weeks.  The current Minecraft: Education Edition multiplayer experience was optimized for use in the classroom over the same network, and we hadn't considered multiplayer across networks as a primary scenario.  With our current situation that has changed and we are actively thinking about how to address this.

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  • Evgenii Permiakov

    CarrieD thanks for your response. Port forwarding stills works as a solution to multiplayer game across networks, correct?

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  • CarrieD

    Evgenii Permiakov yes, we have found that hosts that are able to forward a port have success with other players joining their world.  Unfortunately we are hearing that it's a fairly complex process and many of our players are not comfortable configuring their routers or are unable to successfully get the port forwarded.  So the long and short term solutions I mention above would be in addition to the current peer-to-peer connection.

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  • Susan Lister

    Hi, I was hoping to setup a world and a task then let students complete this when it suits them. I don’t want to have to be logged in all the time just now and again to check in . Is this possible?

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  • Evgenii Permiakov

    Hello Susan Lister, to the best of my knowledge, you need to be actively hosting a world for students to be able to log in and complete tasks. Our students are currently involved in building a virtual school campus in MEE, and I need to host the world for every building session. I wonder if MEE has an intention to develop a long term solution for hosting a stand-alone MEE server. 

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  • Susan Lister

    Thanks @Evgenii
    That would explain the issues we were having. It’s not really ideal during the current circumstances. Lots of students are sharing devices in their family and can’t always access at a specific time. I really hope they create a way to do this otherwise I can’t imagine I’ll be using it. Even during normal times it’s the type of task that students would enjoy continuing at home in their own time.

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  • Evgenii Permiakov

    Susan Lister, well I guess at this point we can only add our voices to many others asking for a permanent MEE server solution. 

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  • Evgenii Permiakov

    My students and I have been experiencing connections issues lately i.e. students were connecting to my server from a different network just fine for the past two weeks, but then last Wednesday it stopped working. While the majority of the students couldn't connect, there are 2 or 3 students who still can. Has hosting a world for other networks been working well for you lately?

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  • Evgenii Permiakov

    Solved the connectivity issues by rebooting the router through router settings. Students successfully joined the world.

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  • magno jose pinheiro lins

    Hello, friends.  I solve the problem with multiplayer log in.

    All you need its use a VPN service, and BINGO, all students can stay together in the some world

     

    :)

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  • Evgenii Permiakov

    magno jose pinheiro lins you don't have to use VPN to allow all students to connect remotely to MEE server.

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  • magno jose pinheiro lins

    Evgenii Permiakov  Yes i need use a VPN to play.

    I am wait about 35 days to use.

    Only with VPN service i can play with my students, every students was in yours houses.

     

    And we only play together with a VPN service, i made a new fresh install of windows 10 and MC:EE to play.

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  • Arif Ziqqri Omar

    I don't know how to restart (MEE)

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  • Evgenii Permiakov

    Arif Ziqqri Omar by restarting Minecraft, I meant quitting / closing the game entirely and launching it again. 

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  • Arif Ziqqri Omar

    I try but if i join people world with add on it doesn't work

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  • magno jose pinheiro lins

    Evgenii i wrote about MC:EE.

    I only get sucess with a VPN service, only.

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  • Al

    After first experiencing these issues when we first started learning remotely 4 months ago, I came back to this today as we have restarted home learning again and after following the guide to configure my router, forwarding ports and static IPs etc we still had the same issue.

    Has it actually been rectified?

    Thanks

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  • magno jose pinheiro lins

    AI use a VPN service, i used here in my house and all students can multiplay, any VPN serviçes, first log in in vpn service, second open minecraft education edition and create the world. tks.

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